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Terms of Service

Empowering teams to achieve peak efficiency through transparent workflows and comprehensive application usage insights.

Trustfull Service Terms

Agreement to Terms

By accessing or using DeskTraker.Com, you confirm that you understand and agree to be legally bound by these Terms of Use along with our Privacy Policy. If you do not agree with any part of these terms or our privacy practices, you should not use or access our service.

Eligibility

To use DeskTraker.Com, you must be at least 18 years old. By registering or using our platform, you affirm that you meet this minimum age requirement and are legally capable of entering into a binding agreement.

Account Terms

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    You are solely responsible for maintaining the confidentiality of your login credentials and any activity that occurs under your account.

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    Sharing your account with others is not allowed under any circumstances.

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    Each user must have their own individual account unless specific written authorization is provided by DeskTraker.Com.

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    Using automated scripts, bots, crawlers, or similar tools to access the platform is strictly forbidden.

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    Your access and usage must remain within the limits and features outlined in your selected subscription plan.

Payment Terms

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    All financial transactions and subscription payments on DeskTraker.Com are processed in U.S. Dollars (USD).

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    Fees are billed based on the subscription plan you choose at the time of purchase.

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    In case of a failed payment attempt, our payment processor will retry automatically to complete the transaction.

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    We will inform you in advance of any upcoming price adjustments to our subscription plans.

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    You have the option to cancel your subscription at any time from your account settings or by contacting support.

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    To request a refund, please send an email to [email protected] with relevant details.

Service Usage

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    Access and usage of our platform are subject to limits defined by your current subscription plan.

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    You agree to use the platform only in ways that comply with applicable local, national, and international laws and regulations.

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    You must not attempt to bypass, disable, or tamper with any service limitations, security features, or access restrictions in place.

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    DeskTraker.Com may modify, enhance, limit, or discontinue certain features or services at any time without prior notice.

Intellectual Property

All intellectual property rights, including data, analytics, and insights generated through the platform, remain the property of DeskTraker.Com.

The term "Results" refers to any reports, rankings, scores, visualizations, or other outputs specifically created for your account during use.

We grant you a non-exclusive, worldwide, irrevocable, perpetual, royalty-free license to download, store, analyze, and use the Results solely for your own internal business operations. Redistribution, resale, or public disclosure of the Results to unaffiliated third parties is not permitted.

Account Termination

DeskTraker.Com reserves the right to suspend or permanently terminate your account at our sole discretion if any of the following conditions are met:

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    You violate any provisions outlined in these Terms of Use

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    You engage in or are suspected of engaging in illegal activities

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    You abuse or misuse the service in a way that harms other users or the platform

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    You fail to make payments as required by your subscription

Following termination, your account data will be anonymized after satisfying any necessary legal obligations. Any detected illegal actions may be reported to the appropriate authorities.

Service Availability

While we strive to provide consistent access to our services, we cannot guarantee uninterrupted availability at all times. If you encounter any technical issues or disruptions, you may reach out to our support team at [email protected] for assistance.

Changes to Terms

We may update or revise these Terms of Use periodically. Any continued use of DeskTraker.Com after changes are published will constitute your acceptance of the updated terms. It is your responsibility to review these terms regularly.

Disclaimer and Limitation of Liability

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    DeskTraker.Com provides analysis and AI-generated insights based on available data, but we do not guarantee their completeness or accuracy.

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    We are not liable for any business decisions, outcomes, or losses resulting from reliance on the information provided.

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    We do not accept responsibility for downtime, interruptions in service, or temporary loss of access to data.

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    In no event shall DeskTraker.Com be held liable for any indirect, incidental, or consequential damages arising out of your use of the platform.

Contact Information

If you have questions, concerns, or requests related to these Terms of Use, feel free to contact us at:

Our Values

What drives us every day

Innovation

We're constantly exploring new ways to help teams understand and improve their workflows. Our product is always evolving based on research, customer feedback, and emerging best practices.

Trust

We understand the sensitivity of the data we handle. We're committed to maintaining the highest standards of privacy, security, and transparency in everything we do.

Empowerment

Our goal is to empower teams with the insights they need to work better. We believe in using data to support and enhance human decision-making, not replace it.

Balance

We believe in the importance of work-life balance and design our tools to help teams work more efficiently, not just longer. Productivity should never come at the cost of wellbeing.

Transparency

We believe in open communication with our customers, our partners, and within our team. We're committed to being clear about what our product does and how we use data.

Customer-Focused

Our customers are at the center of everything we do. We actively seek feedback, respond quickly to support requests, and continuously improve our product based on user needs.

Integrations

Backed by the best

We're proud to partner with leading technology providers to deliver a seamless experience for our customers.

Microsoft
Slack
Apple
Facebook
PayPal

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